Cancellation Policy

Cancellation Policy

Thank you for shopping at “Mudraa Shop”

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on order cancellation. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Cancellation Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to : to “Mudraa Shop”, No.25, 4th Main Road, Indira Nagar, Adyar, Chennai – 600 020.

Goods refer to the items offered for sale on the service.

Orders mean a request by you to purchase goods from us.

Service refers to the website.

Website refers to mudra shop, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 12 hrs with proper justification for doing so.

Once we received your cancellation request we would approve it in 24hrs of time by reviewing your reason for the cancellation.

In order to exercise your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by eMail to :
We will reimburse You no later than 14 days from the day on when we approved your order cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Cancellation Policy, please contact us:

By e-Mail :

By WhatsApp: 94440 11965

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